• How-Real-Time-Feedback-can-Transform-an-Organisations-Culture-v2.jpg
    Tracking Customer Sentiment, and Acting on it



Tracking customer sentiment, and acting on it
From feedback to insight: understanding emotions to build better relationships

Do you believe that your feedback system tells you how your customers really feel? Think again.

By using artificial intelligence and emotional analysis, you are able to build a more complete picture of your customer feedback and understand the true emotional response to your brand.

This video discussion explores how to create a successful feedback strategy and turn into real customer benefits.


Watch Our Video Webinar:


180x180-yiannis-maos.jpgYiannis Maos

Head of Digital & Business Development

Rant & Rave

180x180-Carolina-Vicente---for-web---Digital-Marketing-Summit.jpgCarolina Vicente

Director of Digital Marketing


180x180-rob-kerner-head-shot-small-500-mp.jpgRob Kerner

Head of Innovation Strategy


180x180-jo-mayes-business-stream-marketforce-events.jpgJo Mayes

Director of Customer Operations

Business Stream

180x180-LINDLEY.jpgLindley Gooden

Journalist & Filmmaker