7 reasons you need to test new product ideas with your customers

Posted by Sam Roberts

How do you build that rapport with customers and ensure they stick by you? The secret, as Ruth Harrison discussed at our Year of Emotion event, is delivering products and experiences that solve a...
Read More July 7, 2016

Topics: Customer Needs

Two brands using technology to make their customers' lives easier

Posted by Maria Gray

Throughout 2015, there were many cases of brands using technology to improve their customer experience.
Read More January 28, 2016

Topics: Customer Experience, Technology, Customer Needs

Find out more

Recent Posts


See all