Getting to the bottom of Customer Feedback Analysis

Posted by Hards

Big Data is definitely a big buzzword but you don’t need to be lost within your data warehouse for it to be a problem.
Read More October 28, 2014

Topics: Customer Feedback, Customer Feedback Analysis

Brands are the uninvited guests at the social media party...

Posted by Maria

In the age of social media, it’s becoming commonplace to see bad customer experiences going viral.
Read More April 2, 2014

Topics: Customer Feedback Analysis, Social Monitoring, Social Media

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