Seven and a Half Ways to Survive a Business Festival

Posted by Rant & Rave

No longer just a muddy field, filled with wellies, heavy beats and 3am hot-dogs, festivals are fast becoming the places to see and be seen. 
Read More October 13, 2016

Topics: Customer Engagement Raveolution

Show Me the Money: Calculating the ROI of VoC

Posted by Rant & Rave

Have you ever heard people (even, sometimes, colleagues) describe Voice of the Customer as a bit soft, woolly or a nice to have extra? Rightly or wrongly (and we do think wrongly), these are some of...
Read More October 6, 2016

Topics: Voice Of The Customer, VoC, Customer Engagement Raveolution

10 Must-Haves at a Business Festival

Posted by Rant & Rave

Poor prep for any business event can leave you feeling rushed and deflated; running around trying to see everything you had on your agenda for the day, whilst gulping down coffee to keep you going.
Read More October 3, 2016

Topics: Customer Engagement Raveolution

5 Key Takeaways From Customer Engagement Raveolution 2015

Posted by Emma Rudeck

What happens when you bring together 120 CX leaders, a fantastic speaker line-up and a star-studded James Bond theme?
Read More December 18, 2015

Topics: Customer Engagement Raveolution

Creating Fans, Not Customers

Posted by Kirsti

Banks...it’s hardly a word that fills you with excitement, is it? 
Read More December 5, 2014

Topics: Customer Engagement, Customer Engagement Raveolution

The Best Bits From CER 14

Posted by Kirsti

With inspirational speakers, stunning views of London, a pub quiz and British themed cocktails, it’s safe to say that Customer Engagement Raveolution truly was an event with a difference. But what...
Read More November 26, 2014

Topics: Customer Engagement, Customer Engagement Raveolution

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