Can you Make Every Customer Story a Happy One?

Posted by Rant & Rave

For brands working on their customer engagement strategy, the temptation to overload customers with information can be huge. It’s only natural: you’re excited about your offering, and you want to get...
Read More November 7, 2018

Topics: Customer Engagement Raveolution

One Person Tells Two Friends: Why it Pays to Harness the Power of Stories

Posted by Rant & Rave

From the moment we’re born, people tell us stories. Fairytales, fables, tales of derring-do… storytelling can be a magical thing (and a pretty smart way of getting kids off to sleep).
Read More October 8, 2018

Topics: Customer Engagement Raveolution

Say, You Want a Raveolution?

Posted by Rant & Rave

A hero, a quest, a spectacular finale that gets the audience cheering on their feet… we all know the power of a good story. In the world of CX, stories are everywhere – whether that’s the customer’s...
Read More October 1, 2018

Topics: Customer Engagement Raveolution

How To Make the Most Out of Raveolution

Posted by Rant & Rave

Customer Engagement Raveolution was a little different this year. And by different we mean a little more bonkers. Whilst this is always to be expected at an event with Rant & Rave, we also place...
Read More October 31, 2016

Topics: Customer Engagement Raveolution

The Insider's Guide to Customer Engagement Raveolution 2016

Posted by Rant & Rave

This year Customer Engagement Raveolution is returning with a bang! Take a breath and steady yourself because there's a good chance you might fall off your chair with excitement (we're so excited...
Read More October 24, 2016

Topics: Customer Engagement Raveolution

5 Business Bags that Also Rock at Festivals

Posted by Rant & Rave

Have you ever tried to survive an event, conference or festival with the wrong bag? If not, it’s probably never even crossed your mind and may seem like a trivial problem. But if you have, you know...
Read More October 18, 2016

Topics: Customer Engagement Raveolution

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