Top tips to ensure that your CX sparks joy
The concept of spring-cleaning dates back hundreds of years; households historically needed to clear out the grime from a winter's worth of indoor fires. Fortunately, the advent of central heating has made staying warm a little less messy.
However, this last year the popularity of spring cleaning (and decluttering in general) has boomed. The cause? Japanese tidying sensation, Marie Kondo, who has inspired millions to chuck out their junk and clean up their homes.
But can brands benefit from a seasonal spruce-up too? Read our latest eBook to discover top tips, including:
• Decluttering your legacy feedback
• Creating new strategies
• Tidying by category and location
• Building new habits