• Webinar: Rant & Rave for Salesforce
    Rant & Rave for Salesforce

Beyond CRM: Managing CX & Emotion

Join Rew Golding, Head of Channels & Partners, Rant & Rave and Jonathan Kershaw, Product Manager, Rant & Rave as they discuss the latest enhancements we've made to our Salesforce app - exploring how you can connect with your customers, partners and employees on an emotional level. 

This 30 minute webinar will show you:

  • What's new in our Rant & Rave for Salesforce app

  • How feedback is mapped to individual customer records and how you can track sentiment over time

  • How our integration combines the benefits of all three Salesforce Clouds: Sales, Service and Marketing

  • How you can understand the why behind customer behaviour and then make real-time informed decisions

 

Watch our on-demand webinar: