Jessica Stanley

Recent Posts

Are You Ready for Black Friday [Infographic]?

Posted by Jessica Stanley

When someone says Black Friday to you, what’s your reaction? Excitement at the chance to engage with so many customers? Anticipation for the potential sales? Or dread that it might not go to plan?
Read More November 23, 2015

Topics: Customer Experience, Black Friday

The Biggest Problem with Black Friday, And How You Can Fix It

Posted by Jessica Stanley

Black Friday sounds great - retailers get a boost in sales and customers win with great discounts. Simple, right? Sadly, it's a bit more complicated than that.
Read More November 16, 2015

Topics: Customer Experience

Find out more

Recent Posts


See all