Adam Janes, CX Consultant

Adam Janes is a CX Consultant with 10 years retail management experience, spending the last 6 years helping leading brands measure and improve their customer experience.
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How Customer-Centric Brands Drive Value Across The Customer Journey

Posted by Adam Janes, CX Consultant

Brands are working ever harder to understand their customer journey, a journey which continues to expand through the introduction of new digital channels. 
Read More November 21, 2017

Topics: The Customer Journey

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