Customer Engagement Raveolution 2016 brought together over 300 senior execs to hear best practice advice and discuss the hot topics surrounding customer experience. Whether you joined us on the day or missed out on all the action, you can now read all of the insight that was shared in our bumper Raveolution Round-Up.
So what exactly will you learn in our guide?
The value of teamwork from Gold Medal Winning Paralympian Marc Woods
The importance of a customer-centric culture from John Patterson, Director of CX, Sage
5 second CX Tips from The Tech Off
What a postive service climate looks like from Professor Moira Clark
Words of wisdom from the Customer Panel
The power of the 'why' from Leonie Foster, Marketing Director, Dunelm
The influence of people in Customer Engagement from David Leather, COO, Plusnet
Inspirational insights from Stephen Robertson, CEO, The Big Issue Foundation