The phrase Life Hacks is everywhere nowadays, isn't it? Give it a quick search on Google and you'll find entire sites dedicated to tips and tricks that will 'change your life'.
But have you ever seen any on how to improve your Customer Experience?
If you know us well, you'll know that here at Rant & Rave, we believe that brands and consumers want the same thing - to deliver and receive a great Customer Experience. So although we might not be experts on how to peel an orange in 5 seconds, we do know a few ways that you can improve your Customer Experience.
So we’ve put together an Infographic outlining 10 Hacks to help you transform your Customer Experience (with some great Life Hacks we found along the way...)
From keeping customers in the loop and making it easy for them to share their feedback to motivating your employees, these 10 Hacks will show you how you can create an engaging and effortless Customer Experience by doing things differently.
- Louise Bannerman, Customer Insight Project Lead, Scottish Water